For Patients and Families

NWT is committed to providing a mental health crisis, which can be a challenging time for everyone involved. Here’s what you need to know about our service:

What to expect

Our team will provide compassionate care throughout the transport, ensuring the patient’s comfort and safety.

Preparing for Transport

Ensure the patient has all necessary belongings, such as ID and medication, and is ready for the journey.

Please share with the NWT crew :

  • Risk issues

  • Advocate details, Power of Attorney

  • Current list of medication/s

  • Who to contact once arrive at the destination

  • Safety for your family – what makes them more comfortable

  • Complaints + Compliments

  • Feedback

  • Patient rights

  • Patient Charter